1. Acceptance of Terms
By accessing and using the Hacktractive website (
www.hacktractive.com) and our services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
2. Company Information
Company Name: Hacktractive (operating as Harke & Co)
Business Address: 2000 McGill College Avenue, MontrealContact: info@hacktractive.com
3. Services Description
Hacktractive provides technology consulting services including:
- AI and Machine Learning solutions
- Microsoft Security implementation consulting
- ERP system implementation and customization
- Cybersecurity consulting and incident response
- Cloud architecture and infrastructure services
- Digital transformation consulting
- Custom software development
4. Website Use
4.1 Permitted Use
You may use our website for lawful purposes only. You agree not to:
- Violate any applicable laws or regulations
- Transmit malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to our systems
- Use automated tools to scrape or harvest content
- Interfere with website functionality or security
4.2 Intellectual Property
All content on this website, including text, graphics, logos, and software, is owned by Hacktractive or our licensors and protected by copyright and trademark laws.
5. Professional Services
5.1 Service Agreements
Specific consulting services are governed by separate written agreements that include:Project scope and deliverablesTimeline and milestonesPayment terms and conditionsConfidentiality provisionsLimitation of liability clauses
5.2 Client Responsibilities
Clients agree to:
- Provide accurate and complete information
- Respond promptly to requests for information or decisions
- Maintain confidentiality of proprietary methodologies
- Pay invoices according to agreed terms
6. Privacy and Data Protection
6.1 Information Collection
We collect information as outlined in our Privacy Policy, including:
- Contact information for service delivery
- Technical data for system implementationUsage analytics for website improvement
6.2 Data Security
We implement industry-standard security measures to protect client data and maintain compliance with applicable privacy regulations.
7. Payment Terms
7.1 Consulting Services
Payment terms are specified in individual service agreements
Late payments may incur additional charges
Disputes must be raised within 30 days of invoice date
7.2 Website Services
Any paid website features or content are subject to the terms specified at purchase
Refunds are handled according to our refund polic
8. Disclaimers and Limitations
8.1 Service Disclaimers
Consulting recommendations are based on information provided by clients
Technology implementations may require ongoing maintenance and updates
Results may vary based on client-specific factors and implementation quality
8.2 Website DisclaimersInformation is provided "as is" without warranties of any kind
We do not guarantee uninterrupted access or error-free operation
Third-party links are provided for convenience and we are not responsible for their content
9. Limitation of LiabilityTo the maximum extent permitted by law:
- Our liability is limited to the amount paid for services in the preceding 12 months
- We are not liable for indirect, consequential, or punitive damages
- Some jurisdictions do not allow limitation of liability, so these limitations may not apply
10. IndemnificationClients agree to indemnify and hold harmless Hacktractive from claims arising from:
- Misuse of our services or recommendations
- Violation of these terms or applicable laws
- Unauthorized disclosure of confidential informationImplementation decisions made without our consultation
11. Confidentiality
11.1 Mutual Confidentiality
Both parties agree to maintain confidentiality of:
- Proprietary business information
- Technical specifications and methodologies
- Client data and system configurations
- Strategic business plans and objectives
11.2 Exceptions
Confidentiality obligations do not apply to information that:Is publicly available through no breach of these termsIs independently developed without use of confidential informationIs required to be disclosed by law or court order
12. Termination
12.1 Website Access
We reserve the right to terminate access to our website for violations of these terms.
12.2 Service Agreements
Consulting services may be terminated according to the terms specified in individual service agreements.
13. Governing Law and Jurisdiction
These terms are governed by the laws of Florida State without regard to conflict of law principles. Any disputes shall be resolved in the courts of Orlando.
14. Force Majeure
Neither party shall be liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, or network failures.
15. ModificationsWe reserve the right to modify these terms at any time. Changes will be effective upon posting to our website. Continued use constitutes acceptance of modified terms.
16. Severability
If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.
17. Entire Agreement
These terms, together with our Privacy Policy and any applicable service agreements, constitute the entire agreement between you and Hacktractive regarding website use.
18. Contact Information
For questions about these Terms and Conditions, please contact us at:
Email: info@hacktractive.com
